Privacy Policy

1. Information We Collect

Information you provide

• Email address if you contact us at Contact
• Messages sent through our AI chat widget

Information collected automatically

• Analytics data — pages visited, time on site, referrer URL, browser type, approximate location (country/city level). Collected via Umami Analytics (privacy-focused, no cookies, no personal data).
• IP address — collected by our server and Cloudflare for security and DDoS protection. Not stored long-term.
• Cookies — we use minimal cookies. See Section 4 below.

2. How We Use Your Information

• To provide and improve the website content
• To respond to your questions and emails
• To understand which pages and guides are most useful to visitors
• To display relevant advertising (Google AdSense — see Section 5)
• To protect the site from spam and abuse

We do not sell your personal data to third parties. We do not build user profiles. We do not use your data for targeted advertising on our end.

3. Third-Party Services

Our website uses the following third-party services which may collect data independently:

Google AdSense

We display ads via Google AdSense. Google may use cookies and device identifiers to show personalized ads based on your browsing history. You can opt out at google.com/settings/ads or via aboutads.info.
Google's Privacy Policy: policies.google.com/privacy

Google Maps (Place Photos API)

Photos on this site are served via Google Maps API. Your browser connects to Google servers to load these images. Google's Privacy Policy applies.

Cloudflare

Our site is protected by Cloudflare, which may set a security cookie (`__cf_bm`) and process your IP address for DDoS protection. Privacy Policy: cloudflare.com/privacypolicy

Umami Analytics

We use Umami, a privacy-first analytics tool. It collects no personal data, uses no cookies, and is GDPR-compliant by design. Data is hosted on our own server.

Booking.com & Airbnb (Affiliate Links)

We link to Booking.com and Airbnb via affiliate programs. If you click these links, those sites may set their own cookies. We earn a small commission if you complete a booking — at no extra cost to you.

4. Cookies

FanVancouver.com uses minimal cookies:

• __cf_bm — Cloudflare security cookie. Duration: 30 minutes. Required for site security.
• Google AdSense cookies — set by Google for ad personalization. You can disable these in Google Ad Settings.

Our own analytics (Umami) is cookieless — we track page views without storing any cookies or personal identifiers.

You can disable cookies in your browser settings at any time. The site will continue to function normally.

5. Google AdSense & Personalized Advertising

We participate in the Google AdSense program. Google uses cookies (including the DoubleClick cookie) to serve ads based on your prior visits to our website and other sites on the Internet.

You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out via the Network Advertising Initiative opt-out page.

We comply with Google's publisher policies including the EU User Consent Policy where applicable.

6. Data Retention

• Email correspondence: retained for up to 2 years
• Analytics data: aggregated, no personal identifiers, retained indefinitely
• Server logs: automatically purged after 30 days

7. Your Rights (GDPR / PIPEDA)

If you are in the EU, EEA, or Canada, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing of your data
• Data portability

To exercise these rights, email us at Contact. We will respond within 30 days.

8. Children's Privacy

FanVancouver.com is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. External Links

Our site contains links to external websites (FIFA.com, TransLink, BC Place, etc.). We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data:

• Website: fanvancouver.com
• Location: Vancouver, BC, Canada